2.7.2.1 Working with Cloud Service Providers

At the end of this module you will be able to:

• Describe how the relationship with a cloud service provider differs from relationships with traditional hardware or software vendors
• List the different ways an organization interacts with a cloud service provider
• Describe the various ways an organization can get value and responsiveness from the cloud service provider
• Define the various groups, personas, and concepts related to the cloud service provider team, and understand their likely motivations